FAQ

Is it safe to place an order on your website?

Yes. Ordering on www.buypinc.shop is secure.
Our website uses SSL (Secure Sockets Layer) encryption to protect your personal and payment information during transmission.

You can confirm your connection is secure by:

Looking for a closed lock icon in your browser’s address bar
Making sure the website URL begins with “https://”

Most modern browsers also provide additional security alerts to ensure a safe browsing and checkout experience.

Can I change or cancel my order after placing it?

Once an order has been submitted, payment and billing information cannot be modified.

If you need to request a change or cancellation, please contact our customer service team as soon as possible. While we cannot guarantee changes after processing begins, we will do our best to assist.

📧 Email: support@buypinc.shop

What payment methods do you accept?

We use trusted and secure payment providers, including Square, Stripe, and PayPal.

Accepted payment methods include:

VISA
MasterCard

All payments are processed securely through our payment partners.

When will my credit card be charged?

Your credit card will be charged when your items are shipped.
If your order contains multiple items that ship separately, you may see multiple charges, each corresponding to a shipment.

Can I return my Mystery Box or items inside it?

All Mystery Box purchases are FINAL SALE.

Due to the nature of mystery box products and discounted pricing, we do not accept returns, exchanges, or refunds under any circumstances.

Please make sure you understand and agree to this policy before placing your order.

What if the items don’t fit or aren’t my style?

Mystery Boxes are designed to deliver surprise and value, but specific items, sizes, or styles are not guaranteed.

If an item doesn’t work for you, we recommend:

Swapping with friends or family
Reselling or gifting within your community

While mystery boxes involve an element of risk, many customers enjoy the excitement and discover items they wouldn’t have chosen otherwise.

How do I place an order?

Placing an order at www.buypinc.shop is quick and easy:

Browse our products and click “Add to Cart” for the item you want
If selecting multiple items or variations, add them individually
Proceed to checkout and choose your preferred payment method
Enter your shipping address, email address, and phone number
Review and confirm your order details
Once your order is placed successfully, you will receive a confirmation email with your order number and details

If you have any questions or special requests, feel free to contact us at support@buypinc.shop